PAK SUZUKI MOTORS COMPANY LIMITED vs FAISAL JAMEEL BUTT S — 2023 PLD 482 SUPREME-COURT

Case information

Citation: 2023 PLD 482 SUPREME-COURT
Court: Supreme Court of Pakistan
Year: 2023
Reporter: PLD
Parties: PAK SUZUKI MOTORS COMPANY LIMITED vs FAISAL JAMEEL BUTT S
Provisions referred to: S. 30; Punjab Consumer Protection Act

Fields are extracted from the reported citation and judgment text. Where a detail is not stated in the record, it is not shown.

Judgment text as reported

PAK SUZUKI MOTORS COMPANY LIMITED VS FAISAL JAMEEL BUTT S. 30(1)(c)---Defective motor vehicle---Claim filed against manufacturer of vehicle before the Consumer Court---Expert evidence---Where the defects alleged are of such a nature that required expert inspection or probe, the onus to provide such expert evidence falls on the consumer who is alleging that the product is defective or faulty---Where such defects are alleged by the consumer, a Consumer Court, before deciding that a certain product is defective or faulty, must satisfy itself that sufficient expert evidence is available and could be relied upon to ascertain the defects so alleged instead of merely placing reliance on the statement of a consumer who may not be from the related field of expertise and therefore, not competent to address the technicalities forming part of the alleged defects, especially where the claim of the consumer is denied by the manufacturer---To this effect, Section 30(1)(c) of the Punjab Consumer Protection Act, 2005 allows the Consumer Court to invite expert evidence, if required, where the claim alleges that the products are defective and do not conform to the accepted industry standards.

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